1. Please make sure that the computer and the pen scanner are connected to the same LAN/ WIFI network. The scanner and the mobile device must exist on the same LAN at the same time to connect to each other.
2. Tap the [App Connect] icon on the main menu and stay, don't leave.
3. On the computer, open the WorldPenScan Go software and click [Connect] to connect.
4. If you failed to connect with the pen scanner, please refer to: