Questions related to product specifications
- ●【WorldPenScan Go System Update History】
- ● How to use ScanNote ?
- ● How to use AI Reading Buddy?
- ● How to Use the Dictionary Lookup Feature and Create Vocabulary Sets?
- ● How to directly scan text to MS Word and other application software?
- ● Why is the pen scanner always turned on when charging?
Questions about using
- ● 【Quick Steps to Get Started】
- ● I accidentally switched the UI of WorldPenScan Go to a language that I cannot understand, how can I switch it back?
- ● I see a strange screen after booting up, what should I do?
- ● What should I do if the text cannot be sent to the software on Mac OS after scanning
- ● Why do I have the delays, failures, etc situations while using functions such as live translation and dictionary lookup?
- ● Can I continue to use the pen scanner while charging?
Troubles of using after connecting to a computer/mobile phone
- ● After updating to version v2.2.83 or later, why has the "App Connect" option disappeared?
- ● There is no WiFi where I work, and the mobile phone network signal is also weak. Is there any way to connect to the computer?
- ● Why I see incorrect translation results in the PC software / app after downloading the files from the pen scanner?